Tip #4: Include a copy of your completed Warranty/Service Form and keep a copy for In terms of customer service, Zero Tolerance knives are backed by a limited warranty against manufacturing defects. However, in order to keep providing warranty for free we mail out all knives sent in for warranty service via the post office. Throwing knives and knives developed for stabbing have a distinctly different design and function. If you have any questions, contact our warranty team and they’ll be happy to help. ZT stands for Zero Tolerance, this fine company strives to create knives with zero tolerances and of the highest caliber, made with pride in the U.S.A. ZT knives are tops in the combat and tactical knives. Kai USA, Ltd. To keep your ZT on the job, we are happy to provide a selection of free replacement parts as well as a selection of premium parts for which we charge a small fee. If you are outside of the USA, Canada, or Mexico, please return products to the authorized dealer from whom you originally purchased them. Please see our International Customers section for information on international warranty. However, our walk-in service is not open at this time. Your carrier will help you decide on the correct forms. And, to be sure, ZT offers a lifetime warranty on this blade. Warranty Work: Our return policy is a 30 day policy from the date the order is placed. Also, detent is a touch soft but still adequate. • Spacer set—$8, 0456 ZT’s commitment to excellence has made the brand what it is. Due to state and federal regulations, automatic knives must be returned for warranty service via an authorized dealer or military/law enforcement procurement office. An alternative to r/knives. Parts can be sent only to the USA, Canada, and Mexico. * Factory Knives: our warranty does not cover factory knives. For those who hav… Zero Tolerance knives from Kai USA Ltd. carry a limited warranty for the lifetime of the original owner, except when stated otherwise. Free Shipping on orders over $99. If you purchased your product outside of the USA, Canada, or Mexico, please contact the authorized dealer from whom you originally purchased them to receive warranty service or parts. your own Pins on Pinterest Zero Tolerance Knives are among the best in the world and are entirely made in America. Oct 7, 2018 - This Pin was discovered by Alisha Store. Please allow up to four weeks from the day you ship the knife before contacting us. Just add your credit card information to the Warranty/Service Form or include a check or money order (payable to Kai USA Ltd.) in the shipping box along with your knife and the completed form. We provide this service free of charge. Our warranty & sharpening team is currently accepting claims. • Filler tab—$8, 0450/0450CF The 0357 is an assisted knife, featuring ZT’s SpeedSafe system. Zero Tolerance Knives - ZT. Zero Tolerance has taken notice of this and works with some of the top custom knife makers in the industry to satisfy this need. Designers like Ken Onion, Strider and Tim Galyean and blade materials like CPM-S30V, Böhler N690, and ELMAX stainless, make these American made knives true classics. To me, it’s a bit of return to form for the brand, who has in past years been spending a lot of time of building dramatic looking knives that are more art pieces than hard use tools. The G10 used by Emerson is also much coarser and grippier than the ones on the ZT and Kershaw collaboration pieces. your own Pins on Pinterest Include a copy of the form with the items you are sending for warranty service. Contact Us; FAQs; For $240 I want things like that to be correct. Please follow these easy tips for safe packing: Do not place loose knives in shipping box. Due to the complexity and constantly changing nature of these laws and regulations, it is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. We use cookies to make your experience better. WE HAVE A GREAT SELECTION OF KNIVES AND AXES FROM GRANSFORS BRUK, BENCHMADE, SPYDERCO, BOKER, LIONSTEEL, ZT, KERSHAW AND MORE. Keep in mind, that all ZT knives are all made in the USA. ZT Warranty Fail! We will retain the knife for 30 days from the date the voucher is issued. Counterfeit knives are a huge problem in our industry. As a result of this new workflow, turnaround times will likely be longer than usual. And, our close partnership with Zero Tolerance allows us to offer various Sprint Runs and exclusive Limited Edition ZT models. So, if you do NOT want us to sharpen your knife, just make a note in the “Reason for Service” box on the form. In such cases, at our discretion, we will issue a voucher for the original Manufacturer’s Suggested Retail Price. Didn't resolve issue, and ignored request not to sharpen. However, at some point, the torsion bar may need to be replaced. Please note that we cannot send parts for discontinued models or parts other than those listed here. Warranty Information Shop our selection of ZT knives and get yours today. Zero Tolerance has taken notice of this and works with some of the top custom knife makers in the industry to satisfy this need. A list of our authorized international dealers can be found here under the INTERNATIONAL DEALER banner. • Pivot set—$15 Where do I ship my knife for warranty service? However, we know that some of you put a special edge on your ZTs. Please allow up to four weeks from the day you ship the knife before contacting us. The Bestech Knives model lineup is growing RAPIDLY. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. If your knife is in need of more than one part or requiring work on the blade, you are welcome to send it in for warranty service free of charge. Click here. We process warranty requests as soon as possible. By far, the best knife I've ever owned. • Custom thumb stud—$15, 0920 Yes, we sharpen every knife sent in for warranty service as part of our normal procedure. Can I have my old knife back if you choose to replace it? We encourage our customers to ship via UPS or Fed-Ex as these companies automatically provide a tracking number. And having G10 on both sides (vs. the smooth Ti framelock on one side on the ZT), the EKI knives will offer better grip. We’re always happy to hear from you. Choose the one that matches your knife. Then, fill out the Warranty/Service Form below. Even dull knives can be dangerous—especially if not packed properly for shipping. About our lifetime warranty. Experience Zero Tolerance Pocketknives. Other cookies, which increase the comfort when using this website, are used for direct advertising or to facilitate interaction with other websites and social networks, are only set with your consent. 48. We offer premium quality Zero Tolerance knives at the best prices. 48. Consistent quality right out of the box that features some of the best, most durable materials available. They are skillfully crafted, and in addition to being highly functional, each one is a work of art. FREE SHIPPING ON ALL ZERO TOLERANCE KNIVES!!! Please provide your phone number and the best time to call you in your letter of information. GT-104 $ 275.00. If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. 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