Meeting and greeting customers; 7. Overseeing the daily functions and setting expectations for engineering, housekeeping, food service and front desk departments and managing 22 employees. 3,657 open jobs for Hotel general manager. Developed and completed multi-room renovation project within budget and allotted time. The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. All of these phrases will be the keywords you should address in your resume. A resume is the best way to demonstrate why you are the perfect candidate for the position because it provides your relevant skills and experience. MS Excel, Word, PowerPoint, and electronic scheduling and e-mail systems. Relevance. Hotel Manager job title. This includes making outside sales calls and cold calls while maintaining relationships with current accounts, Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures, Review all departmental schedules for accuracy and staffing demands, Reviews and maintains accurate records of hotel’s funds and information including, but not limited to, the cash flow sheet, accounts receivable and payable, credit card reconciliations, and registration information, Prepares annual budgets and weekly forecasts updates, Develops a long‐term business plan that will increase the hotel’s profitability and customer satisfaction with the property, services offered, and staff, Responsible for resolving escalated customer relations issues, Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations, Monitoring Food and Beverage forecasting, and par levels to reduce waste and maximize Food and Beverage profit margins, Ensuring that bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management, Managing the relationship with the revenue management office (e.g., participating in routine calls, strategy meetings, periodic update meetings, etc. Report directly to the President. © 2020 Job Hero Limited. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Setting and achieving sales and profit targets; 4. Successfully supervised 15 million dollar full hotel renovation in 2005 finishing on budget and ahead of schedule. Budgeting; Business knowledge; Delegation; Finance; Hiring; Hotel operations; Logistics; MS Office; New business development; Project management; Analytical skills; Teamwork skills; Communication; Conflict resolution; Critical thinking; Decision making Hotel General Manager Career Objective Statement. Since yesterday In last two days In last week In last 15 days. Evaluated and re-negotiated all vendor services contracts, resulting in a 20% annual savings while maintaining quality. A Hotel General Manager job duties and responsibilities include the following: 1. Established internship/mentoring program in three local high schools, allowing selected students the opportunity to experience practices of the hotel hospitality industry. Whether you’re a retail GM or a writing a hotel general manager resume, get the work history section right. General Managers are in charge of coordinating staff and oversee day-to-day operations in a company. Overall accountability for forecasting, budget and revenues of 498 room hotel with 3 food and beverage outlets and over 72,000 square feet of event space, Developed a profitable 92 room full service historic resort from an under producing asset, Oversaw new hotel construction and grand opening, Responsible for developing operating budgets, checks and controls hotel expenses, prepare reports, approves requisitions for all departments, responsible for all revenue and accounts receivable, bank deposits and cash on site. Find out what is the best resume for you in our Ultimate Resume Format Guide. Recruiting, training and monitoring staff; 5. Anytime. General Manager; 2016 to present Hartford Hotel, Burbank, CA. If you want to write a general manager resume that lands you a job, your resume has to cater to the specific needs of a company, and there are three things you should have in mind: Industry: a general manager in a hotel and a general manager of a convenience store chain have something in common, but are different at large. This is an example of an Hotel Manager resume that can be used for the Hospitality Management positions. A energetic, talented and driven hotel manager with a real passion for delivering a first rate service to guests and maintaining excellent relationships with them to encourage repeat business. This is an example of an Hotel Manager resume that can be used for the Hospitality Management positions. GM or Director of Sales, A Bachelor's degree is not required but greatly preferred, Submit quarterly plans and actions for operations of the property, Develop management and staff programs to increase guest satisfaction, Encourage Essential Principles of Service through out hotel - provide internal and external guest service that goes beyond expectation, Support the RLH Mission - creating the most memorable guest experience possible, Aid department managers with procedures, service standards, goal setting and daily duties, Participate in appropriate industry related community and State organizations, Represent the hotel in public speaking forums, Show them you CAN, show them you CARE; following all essential principles in the Little Red Book, The listed items may not be the only duties performed in this position - there will be other duties as assigned, Thorough knowledge of computer systems: i.e. Hotel General Managers oversee daily operations in hospitality establishments and ensure that customer satisfaction levels are high. This general manager sample job description can be used to create an application that will attract the best qualified candidates and convert them into applicants. ... NE Apply with your Indeed Resume The Comfort Inn in York , Nebraska seeks a qualified General Manager with a high level of responsibility and the ability… 2.5. View our simple resume example for hotel general manager. Conduct performance/salary reviews, problem resolution, discipline and termination of employees The level of experience will help you attract the most qualified applicants by … Job Description: Hotel manager resume description includes a duties and responsibilities of the hotel manager. Hospitality General Manager Resume Sample. Date. Richard has more than 10 years of experience. General Manager Resume Examples. Download Hotel General Manager Resume Sample as Image file, Manage all aspects of the hotel environment through a team of assistant managers and service members, Contributes to the successful development of the Hotel Staff, Builds and maintains relationships with key Clients. The roles commonly described in the Assistant General Manager Resume include – creating weekly schedules, ensuring smooth workflow, managing daily operations, helping with human resource activities, taking charge of administrative duties, training new employees, assisting in front and back likes if needed and also lending a helping hand in meetings and training sessions. Established significant training programs for each department resulting in increased guest satisfaction. Directly manage all aspects of operations for two separate hotel locations with a combined 377 guest rooms. A general manager, sometimes simply called a GM, has broad, overall responsibility for a business or a business unit within a larger organization. The combined resume format combines the elements of the reverse chronological resume and functional resume types. Manage Human Resources duties; attract, retain and motivate employees. Use this General Manager job description to find people who can lead your business operations and help your company thrive. general manager æ hospitality Maximizing resources and improving bottom line through expert leadership in quality service, staff development, cost control, and visionary P&L management. $46K-$114K (Glassdoor est.) Hotel General Manager Resume Examples. Developed and launched entirely new menus for the restaurant, room service, and catering; developed outside catering menus for multiple local corporate offices. Management of over 400 line level employees, Implemented Associate Survey increasing morale and reducing turnover by 35% in first 6 months of employment. A hotel general manager is the end all and be all of a hotel. Improved team member satisfaction scores in all hotel operational areas by 30 percent. Responsible for daily accounts receivables and payables. Planning work schedules for individuals and teams; 6. Looking for cover letter ideas? Hiring Hotel Manager job description Post this Hotel Manager job description job ad to 18+ free job boards with one submission. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. [Job Title] Last Name, First Name Address, Zip Phone No., Mobile, Fax, Email Address. Refer also to Hotel General Manger Resume sample. We recommend including at least four bullet points, but not more than eight or 10. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. 3. This example executive-level general manager resume was written for an accomplished executive who had distinguished herself as a business turnaround, transformation, and growth expert over a long career. Hotel Operations Managers run hospitality establishments and make sure customer satisfaction levels are high. For instance, they might email their resume to someone at your company or “click the apply button” at the top of the job listing. Temporary Hotel General Manager Resume Examples & Samples. Led full responsibility for the bidding and hiring of all contractors for renovation and PIP. WRITE YOUR GENERAL MANAGER RESUME TO SHOW HIGH-ROI POTENTIAL . Easy Apply. 817 Hotel General Manager jobs available on Indeed.com. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. Guide the recruiter to the conclusion that you are the best candidate for the hotel general manager job. Job Description Discover Lodging Management, Inc. is seeking to fill a General Manager position at the Grandstay Hotel & Suites in Valley City, ND…The General Manager oversees the management of the entire hotel in order to meet financial goals and uphold guest satisfaction… Facilitated yield meetings to maximize ADR and profitability, including identification of group business. Maintaining statistical and financial records; 3. Hotel General Managers ensure the smooth and efficient operation of their hotels. - Select from thousands of pre-written bullet points. General Manager Job Description Template. Responsible for all financial aspects of business; maintaining inventories, purchasing for all outlets of hotel, forecasting and budgeting daily revenues and expenses. 10% increase in 2004 alone. Sales to potential guests both within and outside the hotel. A job in hotel management can be challenging to get, so it is crucial you create a good first impression for the hiring manager. In order to ensure your professional resume will support your goals, use this store manager job description to inform what you should highlight on your resume. Complete inventories, establish par levels and re-work menus when needed. A energetic, talented and driven hotel manager with a real passion for delivering a first rate service to guests and maintaining excellent relationships with them to encourage repeat business. Responsible for Human Resources: benefits, hiring, terminating and orientations, Analyzed monthly P&L with detailed critique, Forecasted daily, weekly and monthly to accomplish budgeted revenues, Directed and coordinated the food & beverage operations for 5000 sq. This means that he or she is responsible for ensuring that everything is in order, including operations and daily staff management activities. Posted. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Stabilize hotel and re-establish previous business and/or bring in new business to increase GOP. We recommend introducing your key job qualifications, ... is an example of a powerful summary statement for an individual seeking the position of General Manager for a hotel chain. 03 Dec 2017 by admin No Comments. Duties and Responsibilities. She was seeking CEO, President, or General Manager … For the best results, build on the structure and organization of this template to meet the specific duties and requirements of the exact job for which you’re hiring. Increased total rooms revenue by $2.7M, and food & beverage revenue by $1.1M. Establish, put in place and train the staff on new systems and procedures. Constructed and implemented simplified telephone logging system that tracks effectiveness of advertising campaigns. A resume is the best way to demonstrate why you are the perfect candidate for the position because it provides your relevant skills and experience. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. A good idea when preparing to create your qualifications section is to study the job description. hotel general manager jobs in Canada. Work Experience. Conduct performance/salary reviews, problem resolution, discipline and termination of employees The combined resume format combines the elements of the reverse chronological resume and functional resume types. Assess asset for immediate needs and risk factors. Courtyard by Marriott, Managed by Interstate Hotels & Resorts El Paso, Texas General Manager 07/2011 to Current. A job in hotel management can be challenging to get, so it is crucial you create a good first impression for the hiring manager. Take a look at the list below to help you select the best ones for your hotel manager resume: Hotel Manager Resume—Skills . The following is a sample resume for a seasoned General Manager seeking employment opportunities in the hotel management sector of the hospitality industry. Hotel General Managers ensure the smooth and efficient operation of their hotels. Oversee pre-opening operations for new hotels, brand and ownership transition projects, and day-to-day management for established locations. Their duties include handling correspondence, training new employees, taking phone calls, assigning tasks, monitoring staff when the Hotel Manager is not present, and doing paperwork. Hotel General Manager Career Objective Statement . Hotel General Managers oversee daily operations in hospitality establishments and ensure that customer satisfaction levels are high. Copy, fax and scanning, 5+ years prior experience as General Manager or Full-Service Hotel Director of Operations, Must have a strong track record of driving sales including group sales and increasing revenue, Previous F&B and bar promotion/ operations experience required, Must have banquet sales and banquet operations experience, Strong preference for candidate who is familiar with the San Antonio market and has a strong track record of community involvement, Responsible for overseeing the retention and acquisition of accounts by growing existing accounts and generating new business to a level that meets or exceeds sales forecasts, Executes all aspects of the sales and marketing plans to surpass revenue goals. Available in. Increased revenues 43% from $4.3M to $6.2M through strategic planning. Interviewing and hiring capable and hardworking staff. Responsible for revenue management and being active and aggressive with online revenue producers. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Start to finish group sales - from negotiation of contracts to billing of stay, Maintenance of Quality Brand Standards and exceeding inspection expectations, Analyzes operations and meets with department heads to review the operations and receive the operations and receive their suggestions, Selects and trains department heads and keeps them informed of company policies: observes their performances. Review the job description and take note of phrases and words that define the job, such as “excellent presentational skills.” You can also study the company website to find words that represent the company’s goals and values. Having a proven track record of running successful operations that nurture and grow the business, cut costs whilst at the same time maximising profits. Hotel General Manager Job Description, Key Duties and Responsibilities This post exhaustively discusses the job description of a hotel general manager, highlighting the key duties, tasks, and responsibilities commonly performed by individuals who work in the position. A great job title typically includes a general term, level of experience and any special requirements. Get the right Hotel general manager job with company ratings & salaries. Devised and planned all capital expenditures, annual budgets and forecasts; oversaw all volume and profit objectives, P&L, operational strategies and programs. Championed the full renovation of both hotels utilizing a strict $7M budget. Writing a great Hotel Manager resume is an important step in your job search journey. Those seeking to work as Hotel General Managers should hold a degree in hospitality management. Professional Summary. Great! All rights reserved. Developed, implemented and sustained aggressive solicitation program focusing on increasing business. Tags Best General Manager Resume Example general manager cv. Dealing with customer complaints and comments; 8. Having a proven track record of running successful operations that nurture and grow the business, cut costs whilst at the same time maximising profits. So— Here’s how to ace the job description on general manager resumes: Begin with your most recent job entry, and go backwards from there. Apply to Hotel Manager, General Manager and more! No need to think about design details. Duties for the General Manager will include allocating budget resources, formulating policies, coordinating business operations, … These professionals may also be required to create and implement marketing strategies. ), Actively recruiting and hiring qualified associates. - Instantly download in PDF format or share a custom link. Each bullet point can be a single word or a short phrase. Personally and successfully handled all arrangements for high profile guests that earned publicity for the club. This way, you can position yourself in the best way to get hired. Therefore, building a good resume will make your impression perfect. Though this field of work is admissible to all graduates and those with an HND, a degree in the following areas can increase your chances: Business with languages; Business or administration; Hotel and hospitality management; Travel, tourism or leisure studies. Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximise full potential with a balanced focus on hotels mission, guests , employees and owners satisfaction. A hotel general manager is responsible for planning, directing, and coordinating the various activities that a hospitality establishment must perform to successfully provide lodging and accommodations to travelers. 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