These issues include: • Misleading claims given to consumers regarding the performance of their PV system and future electricity bills. endstream endobj 224 0 obj <> endobj 225 0 obj <>/Rotate 0/Type/Page>> endobj 226 0 obj <>stream �k�^ Although the Code is not mandatory to sign up to, it’s beneficial for retailers because they can promote themselves as a business that meets these standards as an Approved Solar Retailer. About the Author: Isabelle … Velocity Solar was established by Brad Ott (Qualified A Grade Electrician) following 10 years experience in the electrical industry. The Clean Energy Council’s Approved Solar Retailer scheme was last week granted reauthorisation by the Australian Competition and Consumer Commission (ACCC) for a further five years. A summary of the principles of the Code can be viewed here. We sometimes also conduct audits more rapidly. Solar retailers participating the Victorian Government’s Solar Homes program will have to sign up to a code of conduct to prove they meet the highest safety and quality standards. #1 Global Renewable Energy Solutions, GRES is based in Australia with offices in Melbourne and Wollongong and servicing all of Victoria and New South Wales with Solar PV, Wind Energy, Solar Battery Storage, Hybrid, grid-connected and off-grid electricity solutions, Solar … The Clean Energy Council Solar Retailer Code of Conduct is a way for solar businesses to show their commitment to responsible sales and marketing activities and solar industry best practice. ?F��s����!9G>� ��� ��� ��Q�(q�:$ih�FI�yrK���i���Ț�5'[�i�FNn�FK7Z��ҍ�n�Dn��ҍ��z>��(s�깩禞�zn��T� �矴4z���dC� 午�JD5�5�1M�T0�S�ɖ�-'[N.9���%w/�{��K��$rI��%�k"�D��\�&rM䚀5k� 4P�4���O�I��wo��(i�4Z��ly��ly��ly��ly�V9O��-O��]2�K�#��|Kͷ�|K���zK����={�� �0�e�����Ϫ#'{N��. Victorian Minister for Solar Homes Lily D’Ambrosio announced that from 1 July 2019, the major solar retailers participating in the Solar Homes program must sign up […] The revised Code also updates requirements related to grid connection approvals and privacy. Detailed information for consumers can be viewed here (PDF) and for solar companies here (PDF). 0 EWOSA is an independent Energy and Water Ombudsman Scheme in South Australia. �pg놛�j0z� ֶ��U נ����=��� �{��;k�x���$���R�5k}q��q�����d���-��� j��^j�� We are committed to the highest standards of conduct in solar PV systems. Clean Energy Council – Solar PV Retailer Code of Conduct 7 2. Breaches of the terms of the Solar Retailer’s Code of Conduct will be reviewed by the Clean Energy Council. 2.1 Pre-Sale Activities Advertisements and Promotions 1. As this is a new and growing industry, the Code … Solar Retailer Code of Conduct. DOWNLOAD SOLAR RETAILER CODE OF CONDUCT. Home / Solar Retailer Code of Conduct – consumer flyer. Victorian Minister for Solar Homes, Lily D’Ambrosio, announced that from 1 July 2019, the major solar retailers participating in the Solar Homes program must sign up to the Clean Energy Council’s Solar Retailer Code of Conduct. h��[s��cc(B�l�@? SOLAR RETAILER CODE OF CONDUCT MARCH 2020 – DRAFT FOR THE ACCC 5 actions of any subcontracted parties. The Solar Retailer Code of Conduct provides guidelines to retailers of solar products as to how they can sell products, maintain ethical standards and warranties. Recent Posts. 瑯N�z�'yC%}�����s;���t����y�^s��y�s��;�3~� The Solar PV Retailer Energy Matters is an Clean Energy Council approved retailer as determined by the CEC. Victorian Minister for Solar Homes, Lily D’Ambrosio, announced that from 1 July 2019, the major solar retailers participating in the Solar Homes program must sign up to the Clean Energy Council’s Solar Retailer Code of Conduct. This Code aims to address identified issues that may impact on the reputation of the solar industry. SOLAR RETAILER CODE OF CONDUCT NOVEMBER 2020 5 actions of any subcontracted parties. Solar Retailer Code of Conduct Re-authorisation – Stakeholder Consultation – March 2020 -Stakeholder consultation was initiated on Thursday 26 March.-Relevant stakeholders listed in Attachment H were directed to the Clean Energy Council’s website where an amended copy of the Solar Retailer Code of Conduct … 1.5 Companies should always act in full compliance with federal, state, and local laws regarding truth in advertising, consumer protection, contract law and other relevant regulations. The Clean Energy Council’s Solar Retailer Code of Conduct has been expanded to cover new options such as solar leasing, making life easier for consumers shopping for the best service and quality when it comes to a new solar power … Retailers who are signatories to the Code must comply with standards covering … It promotes ethical, customer-focused practice among solar PV system providers. hޜZݮ�� |��Er�@��6��m�wA/��h��A� ��w�oxd8��Ս�>ڝ��I��H�˺H��}_��,�����L��h FY�h���hX�X՘� NS���0���pz��ט�`l��R�_JYƀ�|�u]J] ���c�ǥ�����,�[�Qat�і����=Vy��X��*+���8d]ᦊ.U Code of Conduct re-authorisation. �ƕ�� � Q��l��o���F�H�>X$�λbG� �W��Q� 2sH$�3��%�$��VH~o]���{���Ü����q � �& Solar retailers participating the Victorian Government’s Solar Homes program will have to sign up to a code of conduct to prove they meet the highest safety and quality standards. Importantly though, if companies that sign the code breach any of the conditions, they can be punished. The code of conduct will require retailers to prove that they meet the highest safety and quality standards. The Clean Energy Council will expand its existing application process to ensure solar retailers wanting to take part in the Solar Homes program can have their Code of Conduct applications processed before the deadlines. Solar Retailer Code Of Conduct Granted ACCC Reauthorisation Written by Energy Matters on 28 September 2015 . Solar retailers participating the Andrews Labor Government’s Solar Homes program will have to sign up to a code of conduct to prove they meet the highest safety and quality standards. Any advertisements, promotions, quotations and statements produced must be legal, truthful, On a related ACCC page here, the Code is described as: “..a voluntary Code intended to improve consumer protection and promote best practice for retail businesses selling solar photovoltaic systems.” (bolding mine) Not So … To read through our Solar Retailer Code of Conduct click the button below to download and view the PDF. The Solar Code sets minimum standards for retailers selling solar photovoltaic (solar PV) systems to consumers. In selecting an audit site, we will may consider a retailer’s performance, industry experience, compliance history and system price. It gives guidance in areas where retailers need to make decisions regarding warranty. Requiring retailers to become signatories of the Clean Energy Council (CEC) Solar Retailer Code of Conduct (or equivalent) improves customer service, establishes a level playing field and reduces consumer risk. �&�GM`��M��j��QY�U�l.D�l+�ਁ@�-�ag5�Ź�H �ހF�[�㮴 y`g-@���W_���h�����㮴 What Is The Solar Retailer Code of Conduct? x$|B� ɇH"�� The new code covers solar leasing and ways to make life easier for consumers shopping for the best service and quality when it comes to a new solar power system. The code of conduct is a voluntary scheme for retail businesses selling solar panel systems to households and businesses. "'��7 �k���"��@��=�� "YׁH�� ��X�dl��6�Ȉ�`�kA�"U_�H� �� Share This Story, Choose Your Platform! h�b```f``�������� € ",@Q� �������|Z8O2pp�0�n��`�-�a������a� �Ü ,5�K���0�;p�c���P����aF�b�8�*7�U0$,`=4�;�a��0n�ƴ�4L v��c&����/X^ The ACCC is proposing to require inclusion of an appeals process in granting re-authorisation to the Clean Energy Council’s Solar Retailer Code of Conduct. 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