Needless to say, they didn't get anything done on that day. Sikkim Manipal University - Distance Education . What gives this company the right to do this, it’s not fair we live in Australia and people can get away with this it’s not right. Ltd. was ordered to personally pay a penalty of $20,000 for his role in misleading consumers. They supplied Euro Solar panels and along with Euro Solar: “...made false or misleading representations to consumers that they manufactured or supplied solar panels that were made in Australia - when they were in fact made in China.”. I've never seen any euro solar installations but it seems like they couldn't be very good at the price you are paying, add to that who knows what gear they are going to turn up with and tell you it's great. Unsurprisingly I received no reply. checked panels and loads are burnt out. Once they have your money you will never see it again, I had much trouble with them that I canceled my contact and asked for deposit back, haven’t seen a sent each time I spoke to them “ yes no problems will be a account by Friday “ I don’t know which Friday as it never came, not one cent payed $1000.00 deposit. Once they have your money you will never see it again, I had much trouble with them that I canceled my contact and asked for deposit back, haven’t seen a sent each time I spoke to them “ yes no problems will be a account by Friday “ I don’t know which Friday as it never came, not one cent payed $1000.00 deposit. They tell me she will phone me back but never has. So you would really want to be 100% sure you want to go with them before handing over any money. Looking at some genuine and not fake reviews, I see many Euro Solar complaints involving a range of shonky business practices. Company took my deposit and can’t get it back as promised. Solar Consultant at Euro Solar Ahmedabad Area, India 362 connections. Full Disclosure: SolarQuotes is a commercial site, albeit one run by a solar enthusiast. Show additional information. If Euro Solar were merely competing on price and using cheaper panels and inverters while avoiding the worst products on the market they would not earn my ire. The European Solar Prize Award was established in 1994 by EUROSOLAR in cooperation with its national sections. Euro solar the worst solar company out, DON’T deal with them. $2.70. We know the best ways how deliver solar products to customer. EUROSOLAR is proud to present and award one of the most prestigious prizes in the field of renewable energy today. Today EUROSOLAR awarded the European Solar Prize to actors from seven different nations. After making numerous phone calls to Euro solar a contractor came out from Euro solar and found a supply wire had come out of the connector and had made contact with our metal roof causing the system failure. On the day of installation the inverter was u/s , a replacement next day fixed that problem, the sparky didn't have the req"d tools to connect cables to term block in invert, I manufactured one 4 them, compulsory signage was left off installation, 2 days later loose PV cables caused meltdown of connection into inverter, the sparky didn't know how to set up the LED info panel on inverter, to date there hasn't been any installation inspection, OH the engraved signage was finally placed but hav faded & cracked since. Must be the same as the one you used for the review. Project offer Need project quotation? Ready for some quotes? I now have my roof full with low electricity producing panels. After over 25 years, the ESP has been awarded to more than 250 local and international actors from all parts of society. We continue to achieve solar energy solutions and proven financial savings while helping protect the environment too. So I contacted 4 other local electricians and EVERY SINGLE ONE said the inverters are rubbish. I was pretty upset as the unit was only two and a half years old. Received 2 responses via your app with 1 price and only 1 visited my property. This was due to the cable being stretched because the wires are attached to the panel rail with cable ties not stainless steel clips as per Australian standards. Highly unprofessional and no understanding of customer requirements despite ISO 9001 and ISO 14001 accreditation. Before reporting a review please read through our reporting guidelines to see how we evaluate and moderate reported reviews. It should not be this hard. Arise Solar is 100% Australian owned and operated, focused on getting more Aussies onto clean, renewable energy at a price they can afford. We are in the hottest months were she should be getting a rebate and is getting nothing. Expect spring-summer account to be in credit. Called again and they admit to us that it is not a new inverter but a remanufactured. Arise Solar (Out of Business) prices. Paid Euro Solar extra to ensure 10 year Warranty on Inverter. No one came despite me following up multiple times. Didn’t let me know. Solar PV replacement.,Solar Repairs Perth. It's July 2018 I'm still struggling to sort this issue so I'll request to other people don't go with this company plz find someone reliable. New in Store. Those clients pay us every month for those referrals whether they make a sale or not. 6.9K likes. Last wintertime power bill,after using a fair amount of wall mounted air-con heating was $22.68. When searching for them you may wish to try “Eurosolar review” as many people squash their name into one word. My solar system was installed on the 17/6/18 I’ve had no trouble since then .l apologise for not getting in touch with you before this. Solar power is now the least expensive. EUROSOLAR established the European Solar Prize in 1994 to shine a light on renewable energy pioneers all over Europe. Please contact with us and we will provide you individual quotation for your project . Simply provide a lower priced written quote for a comparable stocked item to one of our friendly solar … They gave me poor advise at that instant that my house will be suited to 18 panels for a 5 kW system. Axel Berg, Chair, EUROSOLAR Section GermanyGallus Cadonau, President, Solar Agency, SwitzerlandProf. The installer and electrician turned up when planned, did an excellent job on a hot day and even worked with me whilst I moved a TV antenna. In my opinion euro solar = a recipe for disaster. Here's a little hint if you want to avoid getting in trouble with the Australian Competition & Consumer Commission - do not call your company Australian Solar Panel and then suggest, imply, or flat out tell people that you make or sell Australian panels when all you are doing is importing them from China. Company says it is a mistake, but future is clouded. Full stop. Email address does not match the review - if you have forgotten which email you used please contact, lists a company called P & N NSW PTY LTD as holding the business name "Euro Solar", Australian Government Clean Energy Regulator, View the contact details for the solar review website: SolarQuotes, Go back to the review page for Euro Solar, Compare Feed-In Tariffs and Electricity Plans. And sales man ALWAYS had a sob story to why he didnt call back when he arranged time to call me. I found them to be very pushy, being a qualified electrician (retired) myself, many of the questions asked were misunderstood/misinterpreted, the replies were often crap. And also, Euro Solar, fake reviews don’t impress anyone. Forum Regular reference: whrl.pl/Re2hVM. I got mouse everywhere in the roof and cold breeze. We would like to check the functionality on our computers as promised but no, not with these guys. Doug. Provided a company does not mislead its customers there is nothing wrong with competing on price or providing a “budget” option for people who are willing to take a chance on cheaper components. They offered the system at a price that could not be matched by the competitors. Contacted the company and spoke to a representative. We paid this and a few days later got an email saying that JFY is closed and it take 2 to 3 months for them to send a replacement. Yes it was cheaper- but what's the point having solar when it hardly produces electricity. Guaranteed Best Value Solar. Or better yet, don’t deal with them at all. I wished I read the reviews before I went with them, I can confirm that their after sales service lousy. I would not have any complaints if they would just come out and replace the single ebroken panel. Everyone hates that. SolarQuotes does not and will never include Euro Solar as one of the installers who will contact you if you are seeking quotes. Join to Connect Arise Solar. If you are a solar installer please read our legal threats policy. Should have purchased from an AUSTRALIAN OWNED solar mob. Euro Solar has a reputation for selling heavily discounted solar systems and in 2017 alone the Euro Solar group installed over 35,000kW of solar PV capacity (equivalent to 7000 5kW solar PV systems). Average payback time. And they became very aggressive on the phone threatening me and my wife when we tried to get something done about the system, still not working nearly 4 years since installation. Consumers are being warned about signing up to expensive solar power systems after a surge in complaints about shonky solar companies and unscrupulous sales methods. To get your quotes, please enter your postcode: DO NOT, UNDER ANY CIRCUMSTANCES DEAL WITH THIS COMPANY. I called and emailed Pat for my mum to tell him that since I have had my solar panels installed my Meter box has been tripping, Found the installation was really good and the 2 guys that did it where really good (we were their first battery installation for these guys) but the after sales side to it IS really bad we had ordered 3 batteries and had been charged for 3 only recieved 2 After 4 months of harrasing this company the 3rd battery finally arrived then decided 6 months later to get another battery and told we could get a 4kw battery so paid a depsit and ordered and 4 months later no battery had arrived when rang them about this not only was I told they were having problems getting another battery and they don't do 4kw batteries and that i'd paid for a 2.4kw battery Took them a month to give me back my depsoit I want to get some more batteries but really don't want to deal with these people. Contact with us . They do NOT honour their warranties. When we tried to claim within the first 5 year warranty period, Our contract has a 5 yr manufactures warranty on inverter plus 5yr extended warranty on the inverter, was first told by to send photos of the fault to them. In other words, Euro Solar panels were not made where they implied they were and Justice Besanko of the Federal Court found that these representations: “...were a central part of the respondents’ business and marketing strategy”. User #755420 486 posts. Report this profile About Experienced Solar Consultant with a demonstrated history of working in the renewables and environment industry. Do not recommend them at all. One panel has failed in that time which halves the output of my system. Euro Solar was required to hand over the 15,044 STCs they were not entitled to. Purchased 15kw system called a number of times to add another 3kws staff stated they would get some one to call me back. We have about 200 solar installer clients throughout Australia that we've built up slowly since 2009. Panels finally delivered only to be put off again .for a further 3 weeks. When the inverter was finally installed, it died after 8 months. That’s why it is illegal. Enter your postcode now. They eventually reduced the price to $250.00. We didn't realise until 3 months later. Of course, no refund has ever been received.”. As described above, a common Euro Solar complaint involves people having difficulty getting their deposit back. Passing on your details and correspondence to the ACCC. After installation we were randomly chosen to have the installation independenly inspected by the solar energy commission who found a list of faults wrong with the installement. A bit early to rate install and quality of system but the assistants with applications etc have been really good. As we have always said it pays to buy from a local company that offers quality products backed by full manufacturers warranties. While other companies have come and gone and performed worse installations and received more complaints on average, Euro Solar, in my judgement, has the worst reputation in the industry of any large company that has been around for an extended period of time. Please beware: these mob never answer the phone once you are signed up. We've had problems from day one. A PDF of the enforceable undertaking can be found here. They are worth money and can be traded for cash. Not even insurance work. We make money by referring you to installers we trust, if you ask for quotes through this site. System failed 4/12/18 promised a new inverter 6 months and still nothing company has gone into liquidation this company is nightmare. Customer service people just say we will call you today and I don't hear from them. I wrote to management to request warranty documents and confirm that this payment was required. I had called multiple people in the company asking for alternatives like using high watt panels and all they gave me was someone will be coming to have a look and give me advise or no response!!! They say they can't find installers to take the job. posted 2017-Nov-15, 6:49 pm AEST ref: whrl.pl/Re2hVM. Our aim is simple, to help our customers become as informed as possible about the world we love - Solar Energy. The award recognises towns and municipalities, communities, associations or organizations, architects, journalists and dedicated individuals. We haven't had our panels checked yet for their 2-yearly maintenance check. I am lodging an action with QCAT, I have it in writing that they would honour their guarantee. After 3 weeks a new unit was delivered. They unscrewed the roof then never screwed it at all and few days later we had heavy rain and all the water went inside the roof, damaged ceiling, insulation of my house. Today, with over 25GW’s installed, the reality has changed. icarus26. I am not surprised. Don't touch them. While it is not necessarily true that you get what you pay for, it is definitely true that you won't get what you don't pay for and if you buy a cheap system from Euro Solar don’t expect a high quality system. Arise Solar has been standing by the community throughout and as a token of Support we've aided $10,000 to NSW Rural Fire Service. Beware...once they have your money the service ends. I totally regret going with this company. STCs are certificates created as part of Australia’s Renewable Energy Target for installing renewable generating capacity such as rooftop solar. I have phoned Euro Solar on several occasions asking for the money I paid above the installers price should be refunded to me. I strongly recommend NOT using this company. Placing a large notice of the threat(s) on your listing. They popped up round the same time Arise Solar did. IF you would like to speak a few PRICE BEAT ON A SYSTEM OFFERED BY SUNBOOST OR ARISE SOLAR fill your details out here. I can't believe these people are still in business. Arise solar consultants were very helpful and friendly. There has been a complete breakdown of communication and I have just had the old - "oh, it's on its way, it's Solax fault" etc etc. They were helpful and I sent them a photo as requested. We stand on the brink of eliminating every polluting fossil-fuel plant in India. This has been going on for months....... Don't waste your time with this shoddy business and flashy brochures. Average cost per watt . On the 21 July 2017 the Australian Government Clean Energy Regulator required an enforceable undertaking from P&N NSW Pty Ltd (who hold the business name 'Euro Solar') for claiming Small-scale Technology Certificates for 'non-genuine' Solar Panels that were not approved for installation in Australia. 5.1kW. The Solar Prizes connect people who are paving the way into a renewable future with their innovation, commitment and hands-on work to make the #Energiewende happen. After only 3 years since installation the output of the 24 panels had deteriorated significantly to the point of near zero production. Poor contact and poor service. Polite and well reasoned requests for review removal will be considered. While I would like to think it is possible for them to change their ways, I do not believe they will ever change themselves to that large an extent. prestigious prizes in the field of renewable energy today, Stiftungsfonds C&U Baumeister für nachhaltige Technologie, European Solar Prize 2020 awarded to nine laureates online. PAINFUL EXPERIENCE, Customer service is terrible and all warranty voided if no service done by a registered electrician yearly. In the spirit of transparency, Euro Solar are welcome to respond to our criticism, and we'll link to that response here. The customer service is absolutely appalling. Countless phone calls chasing up due dates and then no shows. Euro solar have not even offered to pay half our bill out of common courtesy due to an inverter fault caused by poor installation. I don't know why i even thought about going back to Eurosolar after the crap they put me through when I purchased the 15kw system, took nearly 7 months to get them to install. So inconvenient. The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. While some installers working for Euro Solar are clearly doing better jobs than others, I have been unable to spot any pattern, so it seem it does not matter if it is Euro Solar Sydney, Euro Solar Melbourne, Euro Solar Brisbane, or Euro Solar Adelaide, you have to be on your toes when dealing with these people where ever you are. We are currently waiting for our new inverter to be replaced. As like any other trades, there was some delays in installation, however, they were addressed immediately and brought all under control. We also pledge to Donate $1 for every kW that we install from here on for coming 3 months to various authorities as needed. Be detailed and factual in your report. Contacted customer service in October 2018 regarding solar panels that are not working and have been constantly given the run around ever since it is now 3 months they delivered the new panels in early December and no one had been in contact to arrange installation no one is returning my calls for my real estate agents emails or my emails. Suntwins 5000TL. Renewable Energy Certificates Were Claimed Using 'non-genuine' Solar Panels. y-axis = number of companies who have that average score. Ten workmen came around to install the panels with one carrying a single screw driver. In August this year we recived an electricity bill for $1050 when we checked our inverter it was not working. Last year in May when I moved into my house and the installation team came to do the installation, they gave me the bad news that only 11 panels can be fitted comfortably on the roof. My advise to anyone considering going with this mob is to leave them well alone. 6,9 K J’aime. Euro Solar. With over 8 years’ experience & more than 500,000 panels installed to date, Euro Solar is Australia’s largest & most trusted name in solar. We contacted the Fair Trade Ombudsman who after reading the contract given to us by Euro Solar, told us we were entitled to a replacement inverter, but Euro Solar would not take calls from the Fair Trade Ombudsman. Autrefois, utilisé comme un produit financier pour la revente d’électricité, aujourd’hui le Update: On July 9 2018 ASIC published this notice: ASIC also lists a company called P & N NSW PTY LTD as holding the business name "Euro Solar". Overall solar system is performing up to expectations. Despite Euro Solar complaints being legendary in the industry, the company remains in business and still attracts customers because their prices are low. I bought a 6kw system in 2 years its never produced 6kw only 4500kw. It has since been handed out every year to towns and municipalities, community businesses, associations or organizations, architects, journalists and individuals for their extraordinary accomplishments and significant contributions to the use and expansion of renewable energy in Europe. Ltd. 3.9 years. Biggest mistake I have ever made. I have also harmed the environment by reducing certificates available to others for the installation of renewable generating capacity. I am hoping that they don't respond by Friday 28/07/2020 then at least I will get a decent quality inverter via my insurance company at ZERO cost to me. In cooperation with EUROSOLAR's national sections, the winners are celebrated with a festive gathering in a different European city each year. The original installers came out to rectify these faults. There are a large number of recent Euro Solar reviews on the internet that are not flattering. Euro Solar. As a result 15,044 STCs were improperly created.”. 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